Your Trusted IT Partner For Education

With over 20 years of working in the education sector, TQS has built a reputation as a trusted IT Partner which provides a proactive and cost-effective service for schools, universities, colleges and more.

TQS is both a Microsoft Partner and a Microsoft Authorised Education Partner which demonstrates the breadth of technical knowledge that we employ within our business. Each of these certifications are renewed annually.

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Our Technical Expertise

TQS employees have a wealth of technical experience in education establishments with particular skill sets in the installation and management of school system software and networking solutions. This includes SIMS, Lightspeed Filtering, Office 365, Mac Networks, Apple Management Software (MDM), Antivirus Management, PARS, FMS, Moodle and Wisepay.

Our team are adept at very quickly embracing new client configurations. Their specific skillsets incorporate working with new centralised networks (WAN, LAN, VPLS, MPLS, VPN etc), server infrastructure rollouts, additional hardware, email solutions, emerging technologies and telephony systems.

Educational IT Services

BESPOKE IT SUPPORT
TQS offers a range of support services depending on your type of school. Whether for a Primary, Secondary or Multi-Academy Trust, we have a solution for each.

Our bespoke IT options can provide anything from a full IT managed service to supporting your internal in-house team. We take the time to understand your specific needs, building a truly flexible support package, whilst offering additional modules to best meet your needs.

We offer both remote and onsite IT support depending on your requirements.
- For remote support, we provide a central remote team that can be at the end of a phone call with regular organised visits. This support is provided by our experienced technicians within our own office base.
- For onsite IT support, we provide your establishment with multiple full-time staff resources if required, or during term-time only. The skillset of these engineers would be defined at the outset of any agreement.
Alternatively, if you currently have an in-house IT team that requires additional support, we can work alongside them to complement the skillset and provide managerial service, as well as an additional resource.

IT AUDITS FOR SCHOOLS
Are you in need of a complete review of your IT provision? We have you covered. TQS’s Education team can provide a complete review of your hardware and staffing provision and present our recommendations to the senior staff members.

The review could include but isn’t limited to the following:
- Personnel and capability
- IT hardware
- Server roles and functions
- Interactive whiteboard and projectors provision
- Printing setup
- Telephone system’s
- WiFi and internet
- Backup and disaster recovery
- Software licensing
- Web filtering
- Asset register
- Procurement review
- Email systems
- Workflow
- Proactive maintenance review
- IT policies and procedures

THE CLOUD FOR EDUCATION
TQS can provide a review of your current setup and provide a staged service to migrate your school fully into the cloud, whether that be Google or Microsoft 365.

We follow a three-step process:
1. Planning – our Education team will work with your staff to understand your requirements and plan the transition into the cloud.
2. Migration – we will then undertake the migration for your school and keep the downtime to a minimum.
3. Go Live – to ensure a smooth transition, we provide training and onsite support to complement the migration and reassure staff.

ENTERPRISE NETWORKING

Our engineers are fully experienced with the various networking requirements that a school or multi Academy Trust will require. Ranging from a full rollout of a switch and fibre network to planning and installing an enterprise WiFi solution which is robust and tailored to the school’s needs.

Our in-house cabling team can also provide wiring services to the school, which includes both Cat 5, 6 and Fibre Optic Cabling.

TELEPHONY

CYBER SECURITY

Our TQS technicians and engineers provide regular advice and guidance on the latest cyber security updates. This includes advice and installation of recommended software and hardware solutions to best protect your network.

We also carry out presentations throughout Staff Development Days on how to be safe online and protect the school against malicious activity. We can undertake phishing tests with your staff to understand where additional training may be required.

Our team also works closely with schools to assist in obtaining the Cyber Essentials Plus accreditation, demonstrating the security of your systems and the reliability of your internal processes.

PROCUREMENT

BACKUP AND DISASTER RECOVERY
TQS has extensive experience in reviewing current internal and cloud strategies and advises on reliable and cost-effective solutions to backup your systems and implement a disaster recovery plan.

Think…
- Are you still using on-premise file storage and server?
- Are you doing regular testing on your backup systems?
- Do you have an IT disaster recovery document in place?
A recovery plan can include the following:
- Recovery of software, data and damaged hardware for servers, desktops and laptops
- Loss of passwords and also recovery software
- Recovery from full or partially damaged server rooms including fire, water and smoke damage
- Recovery from damage to a network switch and internet access
- Recovery from fire or criminal damage to the fibre optic or cable infrastructure
- Fire, water, smoke or criminal damage to any area

Education Portfolio

Our dedicated and experienced team have worked across many different sectors within education to ensure schools and universities are safe and remain protected. Take a look through some of our most recent case studies.

Education Case Studies

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See how we could help you

Our friendly team would love to chat with you to see how we could help with your bespoke IT services and support and ensure your business is fully protected.

Email: info@tqsse.co.uk

Telephone: 01227 830783