Your Trusted IT Partner

The TQS team has a wealth of technical IT experience in a wide variety of commercial sectors including Insurance Brokerage, Legal and Accountancy Services, Financial Services and Food Processing.

Each of our engineers and technicians has a very diverse background to ensure we can serve our customers with a specialist understanding, with most having twenty or more years of experience.

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Recognised for our reputation

TQS is both a Microsoft Partner and a Microsoft Authorised Education Partner which demonstrates the breadth of technical knowledge that we employ within our business. Each of these certifications is renewed annually.

Commercial IT Services

IT SUPPORT
TQS offer a range of support services dependent on the size and sector your business is in. Our options include providing a remote IT support service right through to a fully IT managed service which can include a full-time staff member in your offices.
- For remote support, we provide a central remote team that can be at the end of a phone call with regular organised visits. This support is provided by our experienced technicians within our own office base.
- For onsite IT support, we provide your establishment with multiple full-time staff resources if required, or during term-time only. The skillset of these engineers would be defined at the outset of any agreement.
Alternatively, if you currently have an in-house IT team that requires additional support, we can work alongside them to complement the skillset and provide managerial service, as well as an additional resource.

Ultimately, we work with you to understand your specific needs, building a truly bespoke support package and offering the option to add additional modules to best meet your needs.

IT AUDITS FOR BUSINESSES
Our specialist corporate IT engineers are fully trained to provide a complete review of your hardware and staffing provision and advise on our recommendations to ensure your business is safe.

The review could include but isn’t limited to the following:
- Personnel and capability
- IT hardware
- Server roles and functions
- Interactive whiteboard and projectors provision
- Printing setup
- Telephone systems
- WiFi and internet
- Backup and disaster recovery
- Software licensing
- Web filtering
- Asset register
- Procurement review
- Email systems
- Workflow
- Proactive maintenance review
- IT policies and procedures

CLOUD STORAGE FOR BUSINESS
Our team can provide a review of your current setup and provide a staged service to migrate your business fully into the cloud, whether that be Google or Microsoft 365.

We follow a three-step process:
1. Planning – our TQS team will work with your staff to understand your requirements and plan the transition into the cloud.
2. Migration – we will then undertake the migration for your business and keep the downtime to a minimum.
3. Go Live – to ensure a smooth transition, we provide training and onsite support to complement the migration and reassure staff.

ENTERPRISE NETWORKING

Our team has a huge amount of experience working with the various networking requirements that a business may require. This could range from a full roll-out of a switch and fibre network to planning and installing an enterprise Wi-Fi solution which is robust and tailored to the business’ needs.

Our in-house cabling team can also provide wiring services, which include both Cat 5, 6 and Fibre Optic Cabling.

TELEPHONY

CYBER SECURITY

Our IT technicians and engineers provide regular advice and guidance on the latest cyber security updates. Amongst other things, this includes advice and installation of recommended software and hardware solutions to best protect your network.

To help protect your business against malicious activity, we can carry out presentations throughout Staff Development Days on how to be safe online. To highlight where additional training may be required, we can undertake phishing tests with your staff.

Our team can also work closely with your business in obtaining the Cyber Essentials Plus accreditation, demonstrating the security of your systems and the reliability of your internal processes.

PROCUREMENT

BACKUP AND DISASTER RECOVERY
Our specialist team can review your current internal and cloud backup strategies and advise on reliable and cost-effective solutions to backup your systems and implement a disaster recovery plan.

Think…
- Are you still using on-premise file storage and server?
- Are you doing regular testing on your backup systems?
- Do you have an IT disaster recovery document in place?
Our recovery plans can include the following:
- Recovery of software, data and damaged hardware for servers, desktops and laptops
- Loss of passwords and also recovery software
- Recovery from full or partially damaged server rooms including fire, water and smoke damage
- Recovery from damage to a network switch and internet access
- Recovery from fire or criminal damage to the fibre optic or cable infrastructure
- Fire, water, smoke or criminal damage to any area

Commercial Portfolio

Our dedicated and experienced team have worked across many different sectors within the commercial world to ensure businesses are safe and remain protected. Take a look through some of our most recent case studies.

Commercial Case Studies

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See how we could help you

Our friendly team would love to chat with you to see how we could help with your bespoke IT services and support and ensure your business is fully protected.

Email: info@tqsse.co.uk

Telephone: 01227 830783